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Ordering & Delivery

Ordering Policy

  • Online & Custom Orders
    Browse our curated floral collection or request bespoke arrangements. We recommend placing custom orders at least 3–7 days in advance to ensure availability.

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  • UK-Wide Delivery
    Venus Garden delivers across the UK with care and precision. For London, same-city orders can be delivered within 1–2 days. For other regions, delivery is typically within 3–4 business days after ordering. 

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  • Payment
    Full payment is required at the time of order. We accept major credit cards, debit cards, and online payment methods.

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  • Cancellations & Modifications
    Orders can be modified or canceled up to 48 hours before delivery. For custom or event arrangements, please contact us directly.

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Delivery & Satisfaction Guarantee

At Venus Garden, we stand behind the quality of our floral designs. If for any reason you are not completely satisfied with your order, please contact us within 24 hours of delivery and we will make it right. Our goal is to ensure your absolute satisfaction with every purchase, and our transparent return and exchange policy is designed to provide you with peace of mind.
 

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